"She marched over was shouting at them saying 'you're way too old to be playing in there' and to 'stop being so noisy'," De Rodt told the Herald.
De Rodt告诉先驱报：“她走向孩子并对他们喊到'你们年龄太大了不应该在这里玩' ，'不要再这么吵了' 。”
"She was aggressive. Our kids were frightened and looked over towards us not sure what to do or how to react. There were other kids on the playground as well. They were just doing what kids normally do. We didn't think they were any noisier than most kids having fun.”
After watching the Travel Money employee scream at their kids, family members went to confront the woman about her behaviour.After telling the woman it was not acceptable to talk to strangers' children that way, she started screaming and swearing at them.
The incident happened on Level 2, near the playground outside the New World supermarket.According to Westfield, the level two playground is for children up to the age of 5.Mall security had to intervene in the incident.
事情发生在二楼，New World 超市外的儿童游乐区域。根据Westfield的说法，这一处游乐场所适合5岁以下儿童。商场安保人员不得不介入此事件。
A Travel Money spokesperson subsequently contacted De Rodt apologising for the incident and confirmed the employee had been spoken to.